At Techcon, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.
Return Period: Our return policy is valid for 7 days. If 7 days have passed since your purchase, we cannot offer a full refund or exchange.
Eligibility for Return: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Refunds
Processing: Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 15 days.
Late or Missing Refunds: If you haven’t received your refund yet:
Check your bank account again.
Contact your credit card company, as it may take some time before the refund is officially posted.
Contact your bank, as there is often a processing time before a refund is posted.
If you’ve done all this and still haven’t received your refund, please contact us at info@techconworld.com.
Sale Items: Only regular-priced items are eligible for a refund. Sale items cannot be refunded.
Exchanges
Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at info@techconworld.com and send your item to:
Gift Returns: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be notified of your return.
Shipping returns
Return Shipping: To return your product, mail it to:
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Return Shipping Insurance: If you are returning expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Need help?
For questions related to refunds and returns, please contact us at info@techconworld.com.
